Terms & conditions
Effective Date: 11 May 2026
Last Updated: [INSERT DATE]
These Terms & Conditions apply to your use of this website and to any services provided by Pacific Web Solutions Pty Ltd trading as Atomic AMZ.
By using this website, submitting an enquiry, booking a call, or engaging our services, you agree to these Terms & Conditions.
Please read them carefully.
About Us
This website is operated by Pacific Web Solutions Pty Ltd trading as Atomic AMZ.
Company: Pacific Web Solutions Pty Ltd
Trading Name: Atomic AMZ
ABN: [INSERT ABN]
Registered in: Australia
Email: [email protected]
Website: atomicamz.com
Atomic AMZ provides Amazon growth, consulting, advertising, optimisation, and related digital marketing services for brands selling on Amazon and other eCommerce channels.
Independent Service Provider
Atomic AMZ is an independent service provider.
We are not Amazon, we do not own Amazon, and we do not control Amazon’s systems, policies, search rankings, advertising algorithms, account reviews, suspensions, enforcement actions, or marketplace decisions.
Any references to Amazon, Seller Central, Vendor Central, Amazon Ads, Amazon PPC, Rufus AI, or other Amazon-related tools are for the purpose of describing the services we provide.
Unless expressly stated otherwise, no relationship, partnership, endorsement, agency, employment, joint venture, or legal representation relationship exists between Atomic AMZ and Amazon.
Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of New South Wales, Australia, and the applicable federal laws of the Commonwealth of Australia, including the Australian Consumer Law as contained in Schedule 2 of the Competition and Consumer Act 2010 (Cth).
Any dispute arising from these Terms, this website, or our services will be subject to the jurisdiction of the courts of New South Wales, Australia.
Nothing in these Terms is intended to exclude, restrict, or modify any consumer rights that cannot be excluded under Australian law.
Our Services
Atomic AMZ provides Amazon-related consulting, strategy, advertising, and optimisation services. These may include, but are not limited to:
- Amazon PPC management and advertising strategy;
- Amazon Ads campaign setup, optimisation, and reporting;
- listing creation and optimisation;
- product detail page optimisation;
- Amazon SEO and keyword strategy;
- Amazon AI discovery and Rufus AI optimisation strategy;
- creative and content production;
- A+ Content and brand store support;
- Amazon account growth strategy;
- eCommerce consulting;
- advertising and retargeting strategy;
- analytics, reporting, and performance reviews.
The specific services, deliverables, fees, timelines, and responsibilities for each client engagement will be set out in a separate proposal, quote, order form, statement of work, or Client Service Agreement.
If there is any conflict between these Terms and a signed Client Service Agreement, the Client Service Agreement will prevail to the extent of the inconsistency.
No Guaranteed Results
We are committed to delivering our services professionally and with reasonable care and skill.
However, Amazon growth and advertising performance depend on many factors outside our control. For that reason, we do not guarantee:
- specific sales or revenue outcomes;
- specific profit levels;
- specific ROAS, ACoS, CPC, CTR, conversion rate, ranking, or advertising metrics;
- specific search ranking improvements;
- specific organic visibility;
- specific Amazon algorithm or Rufus AI outcomes;
- approval by Amazon of any listing, content, creative, advertising campaign, or account change;
- avoidance of account warnings, suppressions, suspensions, or marketplace enforcement actions;
- business growth, profitability, or return on investment.
Any forecasts, projections, estimates, case studies, testimonials, examples, or performance references are provided for illustration only. They are not guarantees of future results.
Results may vary depending on market conditions, product quality, pricing, reviews, competitors, stock levels, fulfilment performance, Amazon policy changes, algorithm changes, client decisions, client execution, advertising budget, seasonal demand, listing restrictions, and other external factors.
Nothing in this clause excludes any guarantee, right, or remedy that cannot be excluded under the Australian Consumer Law.
Client Responsibilities
Clients engaging Atomic AMZ agree to:
- provide accurate, complete, and timely information;
- provide reasonable access to accounts, platforms, documents, creatives, reports, and materials required to deliver the services;
- maintain ownership and responsibility for their Amazon Seller Central, Vendor Central, Brand Registry, Amazon Ads, Meta, Google, CRM, website, analytics, and other business accounts;
- comply with Amazon’s seller policies, advertising policies, marketplace rules, and all applicable laws;
- promptly notify us of any Amazon warnings, suppressions, account health issues, policy notices, suspensions, or enforcement actions;
- provide timely feedback, approvals, and decisions;
- maintain appropriate stock levels, pricing, fulfilment, product quality, customer service, reviews strategy, and account health;
- ensure that any product claims, legal claims, health claims, compliance claims, ingredient claims, or regulatory statements are accurate and legally permitted;
- ensure that they have the right to use any images, trademarks, product information, brand assets, or materials provided to Atomic AMZ.
Atomic AMZ is not responsible for delays, reduced performance, losses, or missed opportunities caused by late approvals, inaccurate information, lack of access, insufficient budget, inventory issues, pricing decisions, product issues, account health problems, restricted products, suppressed listings, Amazon policy enforcement, or client-side delays.
Access to Amazon and Third-Party Accounts
To deliver our services, we may require access to Amazon Seller Central, Vendor Central, Amazon Ads, Brand Registry, analytics tools, advertising platforms, CRM systems, websites, or other third-party platforms.
Where possible, clients should provide access through authorised user permissions rather than sharing personal login credentials.
Clients remain responsible for:
- managing access permissions;
- ensuring appropriate account security;
- revoking access when services end;
- monitoring account activity;
- complying with the terms and policies of each platform.
Atomic AMZ will take reasonable care when accessing and working inside client accounts. However, the client remains the account owner and is ultimately responsible for the account, the products sold, the business decisions made, and compliance with Amazon and other third-party platform policies.
Advertising Spend and Platform Charges
Unless expressly agreed otherwise in writing, all advertising spend, platform fees, software subscriptions, marketplace fees, production costs, and third-party charges are separate from Atomic AMZ’s service fees.
Clients are responsible for:
- funding their own advertising accounts;
- paying Amazon, Meta, Google, and other platform charges;
- setting or approving advertising budgets;
- ensuring payment methods remain valid;
- monitoring platform billing;
- understanding that advertising spend does not guarantee results.
Atomic AMZ may recommend budgets, campaign structures, or spend allocation, but the client remains responsible for approving and funding advertising spend.
Payment Terms
Unless otherwise stated in a Client Service Agreement, proposal, invoice, or order form:
- fees must be paid in accordance with the payment terms stated on the relevant invoice;
- services may be paused or suspended if invoices are overdue;
- recurring services are billed in advance unless otherwise agreed;
- setup fees, strategy fees, consulting fees, and completed work are non-refundable unless required by law;
- any chargeback, payment dispute, or failed payment may result in suspension of services.
If a client disputes an invoice, they must notify Atomic AMZ in writing as soon as possible and provide reasonable details of the dispute.
Intellectual Property
All content on this website, including text, branding, graphics, designs, layouts, images, videos, frameworks, documents, and other materials, is owned by or licensed to Pacific Web Solutions Pty Ltd trading as Atomic AMZ unless otherwise stated.
You may not copy, reproduce, distribute, modify, sell, publish, or use our website content without prior written permission.
Any deliverables, strategies, creative assets, advertising materials, listings, documents, or other work produced for a client will be governed by the ownership terms set out in the relevant Client Service Agreement.
Unless otherwise agreed in writing, Atomic AMZ retains ownership of its pre-existing methods, templates, processes, frameworks, know-how, strategy models, internal documents, and general expertise.
Client Materials
Clients retain ownership of the materials they provide to Atomic AMZ, including product images, brand assets, logos, account data, product information, trademarks, and business information.
By providing materials to Atomic AMZ, the client grants Atomic AMZ permission to use those materials for the purpose of delivering the agreed services.
The client confirms that they have the necessary rights, permissions, and licences to provide those materials to Atomic AMZ and to use them in advertising, listings, websites, and other marketing materials.
Case Studies, Portfolio and Use of Work
Atomic AMZ may request permission to use client names, logos, screenshots, creative work, listing examples, campaign results, or case studies for marketing purposes.
We will not publish confidential client data, sensitive business information, or private performance results without permission.
Any use of client logos, case studies, screenshots, or performance claims may be further governed by the relevant Client Service Agreement.
Confidentiality
Each party agrees to keep confidential any non-public information disclosed during the course of an engagement.
Confidential information may include business strategies, account data, sales figures, pricing, margins, advertising performance, product information, customer data, supplier details, processes, documents, and other commercially sensitive information.
This confidentiality obligation continues after the end of the engagement.
Confidential information does not include information that:
- is already publicly available;
- was known before disclosure;
- is independently developed without reference to the confidential information;
- must be disclosed by law, court order, regulator, or government authority.
Third-Party Platforms
Our services may involve third-party platforms including Amazon, Amazon Ads, Seller Central, Vendor Central, Meta, Google, analytics tools, CRM platforms, reporting tools, scheduling tools, hosting providers, and other eCommerce or advertising systems.
Atomic AMZ is not responsible for:
- platform outages;
- technical failures;
- service interruptions;
- API limitations or errors;
- account suspensions;
- listing suppressions;
- policy changes;
- advertising disapprovals;
- algorithm changes;
- marketplace enforcement actions;
- payment issues with third-party platforms;
- changes to third-party tools, software, or pricing;
- loss or damage caused by a client’s breach of platform policies.
We may provide guidance, support, and recommendations in relation to third-party platforms, but we cannot control the decisions, systems, policies, or actions of those platforms.
No Legal, Financial, Tax or Regulatory Advice
Atomic AMZ provides marketing, advertising, Amazon growth, and eCommerce consulting services.
We do not provide legal, tax, accounting, financial, customs, import/export, product compliance, insurance, or regulatory advice.
Clients should seek advice from qualified professionals where needed, especially in relation to product claims, regulated products, tax obligations, business structure, import/export rules, consumer law, product labelling, health claims, or legal compliance.
Limitation of Liability
To the maximum extent permitted by law, including the Australian Consumer Law, Pacific Web Solutions Pty Ltd trading as Atomic AMZ will not be liable for:
- indirect, special, incidental, or consequential loss;
- loss of profits;
- loss of revenue;
- loss of business opportunity;
- loss of goodwill;
- loss of data;
- business interruption;
- advertising performance fluctuations;
- Amazon ranking changes;
- listing suppressions;
- account suspensions;
- third-party platform changes;
- losses caused by client decisions, delays, or omissions.
To the maximum extent permitted by law, our total liability for any claim arising from our services is limited to the amount paid by the client for the services giving rise to the claim in the three months immediately before the claim arose.
Nothing in these Terms excludes, restricts, or modifies any right, guarantee, or remedy that cannot be excluded under the Australian Consumer Law.
Indemnity
To the maximum extent permitted by law, the client agrees to indemnify Atomic AMZ, Pacific Web Solutions Pty Ltd, its directors, employees, contractors, and representatives against any loss, damage, claim, cost, liability, or expense arising from:
- inaccurate information provided by the client;
- materials supplied by the client;
- product claims or compliance issues;
- breach of Amazon or other platform policies;
- breach of applicable laws;
- unauthorised use of intellectual property;
- client-side account issues;
- client products, fulfilment, customer service, pricing, or inventory decisions;
- use of our recommendations in a way that was not intended or approved.
Termination
Either party may terminate a service engagement in accordance with the notice period and conditions set out in the relevant Client Service Agreement.
If no specific agreement applies, either party may terminate ongoing services by providing thirty days’ written notice.
Upon termination:
- the client must pay all outstanding invoices;
- Atomic AMZ may stop work and remove access to its internal systems or materials;
- Atomic AMZ will provide reasonable assistance to transition access and materials back to the client;
- the client is responsible for revoking Atomic AMZ’s access to third-party platforms where appropriate.
Termination does not affect any rights or obligations that arose before termination, including payment obligations, confidentiality, intellectual property rights, and limitation of liability.
Website Use
You agree not to use this website:
- for unlawful purposes;
- to copy, scrape, or reproduce our content without permission;
- to interfere with the security or functionality of the website;
- to upload malicious code, spam, or harmful content;
- to misrepresent your identity or business;
- to submit false, misleading, or fraudulent information.
We may restrict or block access to the website if we believe there has been misuse.
Dispute Resolution
If a dispute arises, both parties agree to first attempt to resolve the matter through good-faith negotiation.
If the dispute cannot be resolved within thirty days, either party may refer the dispute to mediation before commencing formal legal proceedings, unless urgent court action is required.
Nothing in this clause limits any rights available under Australian consumer protection legislation.
Changes to These Terms
We may update these Terms & Conditions from time to time.
Updated terms will be posted on this website with a revised Effective Date or Last Updated date.
Continued use of the website or our services after any update means you accept the revised Terms.
Contact
Pacific Web Solutions Pty Ltd trading as Atomic AMZ
ABN: [INSERT ABN]
Email: [email protected]
Website: atomicamz.com
Atomic AMZ is an Official Amazon Service Network Provider growth partner based in Sydney.
655A Darling St
Rozelle, NSW, 2039
Powered by © Atomic AMZ Insights 2026. All rights reserved.
Atomic AMZ is an Official Amazon Service Network Provider growth partner based in Sydney.
655A Darling St
Rozelle, NSW, 2039
Powered by © Atomic AMZ Insights 2026.
All rights reserved.